Skip Content Skip Content

Advice and Support during the Coronavirus Pandemic

Covid 19 - Advice and Support 674x400

Coronavirus is a public health emergency and we are responding to changes quickly and effectively.

As Leicestershire’s PCC, I fund a large array of services, all of which have been impacted by the growing pandemic. These providers are doing everything possible to maintain accessibility and meet continued demand while also heeding public health regulations and taking appropriate measures to safeguard staff and service users.  In doing so, we are also reducing the demand on the police and other emergency services.

I remain steadfast in my commitment to protecting vulnerable people and ensuring help and support is available for those who need it.

Further updates may follow but currently:

  • Services to support victims or witnesses of crime remain fully available although these are now largely being delivered remotely via phone/online to comply with social distancing measures. The only exceptions to this are:
    • Sexual Assault Referral Centres (SARCs)
      These will remain open for victims of sexual abuse who require a forensic examination.
    • Target Hardening Service
      Home security improvements for vulnerable victims of crime will be temporarily postponed as people self-isolate, until the period of isolation is complete. However, emergency lock changes will continue to take place in appropriate domestic abuse cases. 
  • Services for vulnerable people coping with substance misuse continue to operate although elements of this support are now being delivered remotely via phone/internet. Face to face contact will only continue where deemed absolutely necessary.
  • The services I fund to support and engage with young people and communities have largely had to suspend their work in its current format. However, I am encouraged by the resilience and flexibility of these organisations and their commitment to identifying new approaches to services moving forward.  

If you are already receiving help or support, please contact the service directly for information on changes to service levels.

Lord Willy Bach
Leicestershire Police and Crime Commissioner


Every Mind Matters Image


It is vital to look after your mental health and wellbeing during these times of uncertainty.  Every Mind Matters has some useful tips to help improve your mental health and wellbeing if you are worried or anxious about the coronavirus outbreak which can be found here.

Information leaflets which have been translated into 14 different languages can also be downloaded below: