ASB Case Review ('Community Trigger')

If antisocial behaviour (ASB) is affecting your quality of life, or making you fear for your safety or the safety of others, there are people who can help. You can contact the police, your local council Community Safety Department or, if relevant, your housing provider.

These partner agencies have a role to play in reducing anti-social behaviour, supporting the most vulnerable and dealing with the people responsible.

Antisocial behaviour is an incident that falls short of a crime, where the behaviour of an individual or group causes or is likely to cause:

  • harassment, alarm or distress to any person, not of the same household
  • another party feeling personally threatened
  • creates a public nuisance or detrimental impact upon the environment
  • has a detrimental effect upon the quality of life of an individual or the community as a whole


It is important to keep records of when and what behaviour is happening. Don't be afraid to tell one of the partner agencies about it and to ask for support when you need it. To help you and others:


Antisocial behaviour case review ('Community Trigger')

The ASB Case Review empowers repeat victims of antisocial behaviour to ask for a review of the actions partner agencies have taken to resolve their concerns.

A request to activate an ASB Case Review/Community Trigger can be made if, with the last six months:

  • you (as an individual) have reported to the Council, Police or a REgistered Housing Provider (social landlord) three separate incidents of antisocial behaviour within your area, or
  • you have been a victim of a hate incident, and
  • you believe that no effective action has been taken.

It should also be noted that for an ASB Case Review/Community Trigger request to be considered, you must have reported each incident within one calendar month of it having occured..

How to use the case review

In Leicestershire, Case Reviews are processed by the ASB team within the council. Please visit the website of your local Council and search for ‘Case Review’ or 'Community Trigger'.