Welcome to the Leicester, Leicestershire and Rutland Support Hub. A central location where you can find services and organisations to help you or family and friends.

The list below is not exhaustive. However if you are a member of an organisation that provides a service to victims of crime in Leicester, Leicestershire and Rutland we would love to add you to the Hub. Please use the link below to send us your details, and we will add your organisation to the Hub:

[email protected]

A | B | C | F | G | H | J | K | L | M | N | P | Q | R | S | T | V | W | Z |

A

Action Homeless delivers high-quality homes and personalised support to help individuals break the cycle of homelessness.

The organisation runs specialist projects tackling long-term street homelessness and provides intensive assistance for people with complex needs. Accommodation options include a women’s refuge and assured short-hold tenancy agreements for families and individuals, ensuring stability and a pathway to independence. 

B

Barnardo’s is the UK’s largest children’s charity, providing crisis intervention, mental health support, care pathways, and poverty relief across 760 services, supporting 350,000+ individuals annually, while researching, campaigning, and influencing policies to improve outcomes and prevent harm. 

The National Road Victim Service, run by Brake, is a free professional support service for people affected by road crashes.

It offers practical help and emotional support starting from the day of the incident and continuing through the recovery process. 

C

Changing Lives runs over 120 projects across the UK to help people overcome challenges such as homelessness, domestic abuse, addiction, and long-term unemployment.

Their services focus on providing practical support and opportunities for positive, lasting change, empowering individuals to rebuild their lives.

Childline is a free, confidential crisis support service for under-19s across the UK.

It’s available around the clock - via phone, chat, email, message boards, or BSL - offering trained, empathetic counselling, numerous self-help tools, and proactive programmes like Speak Out, Stay Safe to ensure young people have one place they can safely talk about anything at any time. 

Citizens Advice Leicestershire provides free, accessible, and high-quality information and advice to anyone who needs support.

Key areas include benefits, money and debt management, employment issues, housing, relationships, and energy guidance, helping individuals make informed decisions and resolve problems.

Crimestoppers is an independent charity that helps people share information about crime anonymously.

They provide advice on keeping loved ones safe and operate a secure reporting system via phone or online forms. Once a report is submitted, Crimestoppers compiles the details and forwards them to the relevant authority - such as local police or agencies like the UK Border Agency or HMRC - for investigation and action.

F

First Step is a specialist organisation supporting male survivors of sexual abuse and rape, as well as their supporters. Services include counselling for adults and young people aged 13–18, emotional support, advocacy, and prison-specific counselling.

The organisation also offers a dedicated male support group to provide a safe space for shared experiences and recovery.

Freeva provides confidential support for individuals currently experiencing or who have previously experienced domestic violence, rape, or sexual assault.

Services include a safe space to talk, information on options such as legal advice and accommodation, and guidance to empower informed decision-making. Support also covers safety planning, specialist one-to-one assistance from IDVAs and ISVAs, and discussions around reporting if the individual is considering it. 

G

Galop operates the National Helpline for LGBT+ victims and survivors of abuse and violence, offering confidential advice and support to help individuals stay safe.

Services include guidance on rights and options, ongoing emotional support, urgent help such as medical assistance, and advocacy for navigating the criminal justice system. They also provide information on safety planning and emergency housing, referrals to specialist LGBT+ services, and access to translation and BSL interpretation for those with language or hearing needs. 

H

Hampton Trust delivers innovative early intervention programmes to help individuals rebuild their lives and prevent harmful behaviours.

Key initiatives include Pathways to Change, supporting parents to strengthen relationships and model healthy behaviours; CARA, which helps offenders understand the impact of domestic abuse and make positive choices; and JUNO, an early intervention programme for women in the criminal justice system.

The organisation also provides specialist support through Independent Sexual Violence Advisers (ISVAs) for children, young people, and adults.

Hope After Harm provides specialist support for victim-survivors of crime, their families, and young people affected by domestic abuse and other harm.

Services include emotional support, offering a listening ear and compassionate presence, and practical advice on navigating legal processes, social services, and understanding rights. They provide confidential help with relationships and the criminal justice system, signposting to local resources such as housing and benefits, and a commitment to understanding the unique challenges families face during police investigations. 

Hourglass is a dedicated advocacy and support service focused on stopping the harm, abuse, and exploitation of older people.

It offers confidential assistance and operates a 24/7 helpline, ensuring immediate access to advice, guidance, and protection for those in need.

J

Jasmine House provides a safe, confidential space for women and girls to access free support following any form of sexual violence, whether recent or historic.

Services include emotional and practical support, signposting to other agencies, specialist counselling, a dedicated young women’s service, and peer support groups. 

Juniper Lodge provides a free, confidential service for anyone aged 18 or over who has experienced sexual assault. The service offers medical care, emotional support, and clear information about available options, empowering individuals to make informed choices.

Support includes assistance with reporting to the police if desired and referrals to specialist organisations when needed, all delivered by trained professionals in a discreet and supportive environment. 

K

Karma Nirvana operates the National Honour Based Abuse Helpline, providing confidential guidance and support for those at risk. Services include advice on safety and accommodation options, counselling, and signposting to specialist help.

The organisation also produces data on honour-based abuse, trains frontline professionals, and campaigns for systemic change to protect victims. 

L

Age UK supports older people across Leicester, Leicestershire, and Rutland with practical help, advice, and community activities. Key offerings include technology support, mental health cafés, dementia and memory services, carers’ groups, befriending, day clubs, and accessible transport.

They also provide home care, domestic help, gardening, footcare, and emergency assistance, alongside social activities like lunch clubs and “Men and Women in Sheds.” Additional services include benefits advice, lasting power of attorney guidance, and support for wellbeing and independence. 

The Leicestershire LGBTQ+ Centre provides inclusive support services tailored to the unique challenges faced by LGBTQ+ individuals. Among its offerings are expert domestic abuse counselling, designed with an understanding of the specific challenges faced by the community, as well as general LGBTQ+ counselling.

The centre also delivers a comprehensive Support and Guidance service, ensuring individuals have access to advice, resources, and emotional assistance in a safe and affirming environment. 

Living Without Abuse (LWA) provides information and advice to anyone experiencing domestic abuse or sexual violence, aiming to raise awareness, prevent abuse, and empower those affected to regain control of their lives.

Their services include the Lotus Service, offering community-based support for adult survivors through practical help, security measures, legal guidance, and resettlement assistance; the AKIVA Service, delivering one-to-one and group programmes for children, young people, and families in Leicester City; and the Amber Service, an independent sexual violence support service for all ages, including ISVA support for court processes and assistance for those not engaging with the justice system.

LWA also runs group programmes to help survivors understand their experiences and move toward a positive future. 

Love Said supports victims of romance fraud by offering a range of confidential and compassionate services. These include social media resources for encouragement and community, email and phone support for personal guidance, and an online drop-in support group held every other week to connect with others who understand.

The service provides a safe space for advice, emotional support, and recovery. 

M

Mankind provides confidential information and signposting for male victims of domestic abuse, including those abused by a current or former partner or spouse, whether in opposite-sex or same-sex relationships.

The service offers practical guidance and support to help men access safety and specialist resources.

N

The National Centre for Domestic Violence provides a free, fast emergency injunction service for anyone at risk of domestic abuse, regardless of financial situation, ethnicity, gender, or sexuality.

As an approved legal aid process-serving provider, they handle all types of court orders to ensure immediate protection and safety. 

New Dawn New Day provides practical, emotional, and therapeutic support for women with multiple and complex needs. It offers one-to-one advice, advocacy, and coordinated referrals to specialist services, alongside group programmes that build confidence, improve emotional resilience, and support recovery from past trauma.

Women can access education and guidance to move into volunteering or employment, as well as activities that promote mental health and well-being. Peer support is encouraged through facilitated women’s groups and mentoring, helping participants develop coping strategies and positive patterns of thought and behaviour. 

This organisation provides holistic support for women and young people, offering crisis assistance and outreach alongside counselling and therapeutic group sessions.

Individuals can access immediate essentials such as showers, food, toiletries, condoms, and injecting equipment, ensuring practical help alongside emotional and wellbeing support.

NSPCC provides 24/7 helplines, therapeutic programmes for trauma, education/training for professionals and children, online resources for safety, and local community services to protect children, support families, and drive policy change.

Its comprehensive services support those at-risk, impacted, and professionals safeguarding children.

The NSPCC operates a free, anonymous helpline dedicated to supporting anyone concerned about female genital mutilation (FGM).

This confidential service provides advice, guidance, and a safe space to report concerns or seek help, ensuring protection and support for those at risk. 

P

Paladin is the National Stalking Advocacy Service, providing specialist support for high-risk victims of stalking.

Their team of Independent Stalking Advocacy Caseworkers offers expert advocacy and guidance to help individuals stay safe and navigate legal and protective options.

Panahghar provides confidential support for individuals affected by domestic abuse, offering a range of services to promote safety and recovery.

These include specialist IDVA support, refuge accommodation, a dedicated helpline, outreach services, and facilitated support groups, ensuring comprehensive assistance tailored to individual needs. 

Q

Quetzal provides specialist support for women affected by child sexual abuse, offering a range of services designed to promote healing and empowerment.

Support includes confidential emotional assistance, peer support groups, and practical workshops, alongside access to online resources. For those seeking more in-depth help, private counselling options are also available. 

R

Rape Crisis England & Wales offers free, confidential support to anyone aged 16 or over who has experienced sexual violence, whether recent or historic.

Their 24/7 Rape & Sexual Abuse Support Line provides phone and online chat services, offering a safe space for advice, emotional support, and guidance on options. 

Report Fraud is the UK’s national reporting centre for fraud and cybercrime.

It provides a secure platform for individuals to report incidents where they have been scammed, defrauded, or experienced cybercrime, ensuring cases are logged and passed to the appropriate authorities for investigation.

RoadPeace is the UK’s national charity for road crash victims.

It provides information and support for those bereaved or seriously injured and works on policy and campaigning to seek justice for victims and reduce road danger. 

S

Samaritans offers a free, confidential listening service for anyone struggling with life’s challenges.

They provide non-judgmental support for issues such as relationship and family problems, bereavement, financial worries, job or college stress, loneliness, depression, illness, and dependency, helping individuals feel heard and supported at any time. 

Shama Women’s Centre offers a wide range of support services for women, including mental health and domestic abuse assistance, welfare advice, and employment support.

Additional services include befriending, gambling harm support, education and training opportunities, childcare provision, and business development guidance, all aimed at empowering women and promoting wellbeing.

The Speak out Space is an online hub created to educate the communities of Leicester, Leicestershire and Rutland about what hate crimes are and the support available for anyone impacted.

The Police and Crime Commissioner for Leicester, Leicestershire and Rutland has commissioned the Speak Out Space to be a place to raise awareness, identify where to find support and how to make a report to Leicestershire Police or partner organisations.

Whether you are a victim, witness, organisation, or curious, on the Speak Out Space you can:

• Find information about what hate crimes are.
• Report a suspected hate crime.
• Find support, advice and services if you have been affected by a hate crime or incident.

Stop Hate UK operates the country’s only free, dedicated 24-hour helpline for reporting hate crimes across all monitored strands of identity, including disability, race, religion, sexual orientation, transgender identity, gender/misogyny, and alternative subcultures.

In addition to the helpline, they provide specialist training, education, research, and consultancy to tackle hate crime and promote inclusion.

Suzy Lamplugh Trust is a leading organisation focused on tackling stalking and harassment through training, consultancy, campaigning, and direct support services.

It operates the National Stalking Helpline, provides personal safety advice, and delivers specialist training to help individuals and organisations manage risks and stay safe. 

T

Trade Sexual Health offers free, confidential advice and support for the LGBTQ+ community, including sexual health screening, HIV information, and C-card services.

They provide counselling and guidance, as well as specialist support for those affected by LGBT hate crime, ensuring a safe and inclusive environment for health and wellbeing.

Turning Point Leicester is a specialist substance use service offering support for anyone affected by alcohol or drug use.

In addition to treatment and recovery programmes, they provide help with mental health, learning disabilities, and sexual health, as well as guidance for friends and family to ensure holistic care and support. 

V

Victim First offers free, confidential assistance to victims and witnesses of all crime types (excluding certain domestic abuse cases and serious sexual offences), and individuals can access this support even if they have not reported the crime to the police.

The service provides emotional support from trained caseworkers, tailored information and advice, access to specialist services, practical crime prevention measures, and the option of Restorative Justice - a voluntary process to help address harm caused. Victim First is committed to ensuring that every person feels supported, informed, and empowered at every stage. 

Victim Support provide emotional support and practical information to help people cope after experiencing crime.

Their trained staff and volunteers offer a safe space to talk, listen, and explore options for regaining control. If needed, they can guide you toward additional help, such as counselling, where professional therapists work with you over time to address thoughts, feelings, and behaviours

W

Women’s Aid Leicestershire provides comprehensive support for all victims of domestic abuse, including tailored services for children, young people, and families.

The organisation offers refuge accommodation, housing link support, and resettlement assistance to help individuals rebuild their lives. Dedicated initiatives include the Adam Project, which focuses exclusively on supporting male victims of domestic abuse, ensuring inclusive and specialist care for all. 

Z

Zinthyia Trust is a confidential service dedicated to supporting women and girls by providing information, advice, and practical assistance to alleviate poverty and abuse.

The service offers a range of support including school uniform provision, women’s projects, help with money, debt, benefits, and energy, as well as crisis and welfare support. Additional assistance includes emergency food and essential items, alongside employment support to promote independence and resilience.