Low Cost Interventions
11. Welfare and Vulnerability Engagement (WAVE) Training
Welfare and Vulnerabilty Engagement (WAVE) courses are designed to equip individuals in customer facing role with awareness of vulnerabilty and their responsibilites towards customers. It includes tha training itself, which provides knowledge on recognising and assisting vulnerable individuals, and the Ask Angela campaign, which allows vulnrable people in unsafe situations to discreetly seek help from trained staff using a code word.
WAVE (Welfare & Vulnerability Engagement) for 100 people.
Training (£6.50-£10 per learner): £650-£1,000
Delivery: £700-£1,200
Materials/venue: £200-£400 per venue (can be £0 if delivered virtually)
Total for 1000: £1,350-£2,600
Secure partners/identify delivery mode/map venues/identify cohorts: 1-2 weeks
Issue licence codes/schedule live sessions/push Ask for Angela campaign assets: 1-2 weeks
Go live with training/start-pre&post-confidence surveys: 1-2 weeks
Total: 3-6 weeks
Refresher training (30% staff turnover): £405-£780 per 100
Top-up assets: (per 100) £300-£600
Coordination: £100-£250
Total Annual Maintenance Cost: (per 100) £805-£1630
Effectiveness
WAVE courses and training reduces opportunities for harm by training staff to spot early warning signs (e.g isolation, intoxication, presence of predatory individuals). The training enables early intervention before harassment or assault supports victims, as well as increasing reportingand safeguarding, which deters offenders and supports offenders. Evidence from local prevention programmes show that training for behaviour change and community engagement is a critical pathway to prevention, especially when combined with environmental changes and campaigns. Multi-level community interventions are also effective in tackling violence.