Low Cost Interventions
3. Easy-Read, SEND-Adapted 'Scam-Safe' Technology Packs
A physical kit containing large-print, pictorial, and easy-read resources alongside safe-use devices.
Designed to help SEND residents recognise scam patterns and avoid coercion.
Includes large-button phone, scam call decision cards, magnet-mounted scam-flowchart, and password-strength tool. SEND individuals are disproportionately targeted by scammers, often due to difficulty ending conversations, or identifying legitimacy.
Large-button amplified phone: £20-£45
Pictorial giant-print scam-flowchart magnet: £3-£6
Stop-Check-Ask cue cards: £1-£2
Password-strength tool: £1-£2
Easy-read guidebook: £2-£3
Total per pack: £30-£60
Total for 200 pack rollout: £6,000-£12,000.
Creating SEND-friendly materials: 1 week
Procurement: 1 week
Distribution via carers, support workers, outreach: 2 weeks
Total: 1 month
Replacement cue cards: £1-£2 each
Updating guides for new scam types: £300-£500 pa
Phone battery replacements: £5-£10 per unit pa
Effectiveness
SEND Individuals may experience increased impulsivity, difficulty saying 'no', and confusion around phone interactions, making structured prompts essential.
A similar project by Northumberland Age UK saw thousands supported, with multiple successful recoveries, and strengthened protection following easy-read educational materials and call-blocker integrations.